Average Score (92 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

92 Ratings

4.8 Average

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  • Connie W.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They always go above and beyond!

  • Keshia G.03-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Lorenze K.03-20-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I was searching for a specific model VW for a specific price, with the specific options, and I had a time limit of less than 24 hours to make a purchase. The salesperson, Addison, took the time ti thoroughly listen to my requirements and he provided me with the details prior to me driving from another city to make the purchase. Once at the dealership, Addison, was assisted by Nic, and I must say the two of them excelled spectacularly!! I was able to trade a vehicle, and purchase the exact vehicle for my wife, and still managed to depart the area for a new assignment! Bravo BW of Macon!

  • Rebecca G.03-14-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    The staff and technicians were very up-front about what needed to be done hand how much to expect. The work was done quickly and well.

  • Eric S.03-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    This dealership consistently has a high level of service, attention to detail, and a clean and usable waiting room for work.

  • Timothy C.03-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Awesome service, always happy with the service team.

  • Joshua H.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Sharon H.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Gianna H.02-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Barry G.02-20-2025

    TYPE:SalesMODEL:TaosYEAR:2025