Average Score (99 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.8 Average

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  • Ramesh K.01-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    I like the Quick process.

  • Roger P.01-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2022

    Excellent and quick service as usual.

  • Eddie G.01-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    They provided me transportation while they do repaired the recalled. It took several hours.

  • Mary M.01-08-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Diana B.01-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Addison was awesome. Very clean cut, precise, and pleasant.

  • Scottie W.01-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I get a great understanding from management about what’s going on with vehicle and the timeline of the process

  • Brittany H.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Kept me informed throughout the process. Provided transportation for pickup! Offered alternative financing options

  • Tonya C.01-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Genuinely concerned about my need for transportation and safety.

  • Rodney T.12-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Very friendly staff. They kept me welled informed.

  • Angel H.12-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022